Privacy policy
Last updated: September 18, 2026
Get Squishy Co. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Get Squishy Co. is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact Information
Your name, address, billing address, shipping address, phone number, and email address.
Financial Information
Credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account Information
Your username, password, security questions, preferences, and settings.
Transaction Information
Items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as information about your past transactions.
Communications With Us
Information you provide when communicating with us, including when you submit a customer support inquiry.
Device Information
Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Information about your interaction with the Services, including how and when you interact with or navigate the Services.
How We Collect Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information.
Automatically through the Services, including information collected from your device and through cookies and similar technologies.
From our service providers, including providers that enable technology or process information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Providing, Tailoring, and Improving the Services
We use your personal information to provide the Services, including processing payments, fulfilling orders, remembering your preferences and items you are interested in, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and creating a customized shopping experience.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail.
We may also show you online advertisements for products or services, including advertisements based on products you previously purchased, added to your cart, or other interactions with the Services.
Security and Fraud Prevention
We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our Services and customers.
If you register an account, you are responsible for keeping your account credentials secure. Please do not share your username, password, or other access information with others.
Communicating With You
We use personal information to provide customer support, respond to inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws and valid legal processes, respond to requests from law enforcement or government agencies, participate in legal proceedings, and enforce or investigate potential violations of our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes, including:
Shopify, vendors, and service providers that provide services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
Business and marketing partners that help us provide marketing services and advertising.
Third parties you authorize, including when necessary to ship products or when you use social media widgets, login integrations, or other third-party services.
Our affiliates or corporate group, where applicable.
We may also disclose information in connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations; to respond to subpoenas, search warrants, or similar requests; to enforce our terms and policies; or to protect our rights and the rights of our users or others.
Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
We may also use certain Shopify features that incorporate data and information obtained from your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for processing certain personal information, including responding to requests to exercise applicable privacy rights.
For more information about how Shopify processes personal information and the rights available to you, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by us, you should review that website’s privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security practices of third-party websites or platforms.
Children’s Privacy
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
Information you send to us may not always be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
Data Retention
How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Privacy Rights
Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances.
Right to Access / Know
You may have the right to request access to personal information that we hold about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.
Managing Communication Preferences
We may send you promotional emails. You may opt out of promotional emails at any time by using the unsubscribe option included in our emails.
If you opt out, we may still send non-promotional communications relating to your account, purchases, or orders.
Exercising Your Privacy Rights
You may exercise applicable privacy rights through the options provided on the Services or by contacting us using the information below.
We will not discriminate against you for exercising any applicable privacy rights.
We may need to verify your identity before processing your request, as permitted or required by applicable law. Where permitted by law, you may designate an authorized agent to make certain requests on your behalf.
We will respond to valid requests within the time required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the information below.
Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Data Transfers
We may transfer, store, and process personal information outside the country where you live.
If we transfer personal information outside the European Economic Area or United Kingdom, where applicable, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms recognized by the relevant UK authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we make changes, we will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by applicable law.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:
Get Squishy Co.
Email: hello@getsquishyco.com
Website: getsquishyco.com